If you were one of the unlucky users who installed the last security update (MS10-015) you may be experiencing Windows XP crashes. You can read more about this issue from our article posted on February 12, 2010 here.
How to turn off Microsoft Auto Updates: Go to Start/Control Panel/Automatic Updates and select Turn off Automatic Updates or Notify me but don’t automatically download or install them.
What caused this issue? An interaction between security patch MS10-015 and Malware may be one cause, but the company is not ruling out other potential causes according to a post by Jerry Bryant on the Microsoft Security Response Center.
Microsoft reports that only a limited amount of users were affected which I find hard to believe. This is quoted from the Microsoft Security Response Center – “I am writing to let you know that we are aware that after installing the February security updates a limited number of users are experiencing issues restarting their computers.”
The fact that Microsoft owns the market share, how is it possible that only a limited amount of users were affected by this security patch? The patch was available long enough to wreak havoc on millions of computers. I am sure the Microsoft camp will never let us know the estimated number of infected computers.
Customers who are experiencing issues after installing any of our security updates can get help resolving the issues by either going to https://consumersecuritysupport.microsoft.com or by calling 1-866-PCSafety (1-866-727-2338). International customers can find local support contact numbers here: http://support.microsoft.com/common/international.aspx.