Norton AntiVirus 2008 utilizes six times the size of most competing antivirus applications, doesn’t offer three-user license, lacks support for Firefox, doesn’t work with the latest Yahoo and AOL IM applications, and offers fee-based services under the guise of technical support.

Norton AntiVirus 2008 falls way short of expectation. The protection is still solid, the userAntiVirus experience could be more friendly, easier, and the product itself could be more streamlined. The biggest knock is the addition of paid services in the technical support section.

One would expect that if you purchase a license for any application, you would at least or at minimum, get free technical support.

The other downfall is the yearly subscription to renew with Symantec to get the latest virus definition updates. Think about it, if you pay for the software, you would think your dollar would go further.

Grade: C-

Norton AntiVirus falls short of consumer satisfaction and yet it’s pre-loaded with many of the popular PC manufactures.

It’s time for every PC owner to explore other options.

What are your thoughts? What AV program do you use and why?

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